Privacy and Data Protection

67bat Privacy Policy

Your personal information is completely safe with us. Here we transparently explain how 67bat collects, stores, and keeps your data secure — everything in one place.

Last Updated: January 2026

This Privacy Policy ("Policy") applies to the 67bat platform and its related services ("67bat", "we", "our"). This Policy explains how we collect, process, store, and protect your personal information. By using our services, you consent to this Privacy Policy.

67bat is committed to ensuring a safe, transparent, and responsible online gaming environment for players in Bangladesh. The security of your personal information is one of our highest priorities.

Section — 01

Introduction and Scope

This Privacy Policy applies to the 67bat website, mobile platform, and all related digital services. When you register on our platform, manage your account, play games, complete transactions, or contact support — your information may be collected and processed.

This Policy applies to the following individuals:

  • Registered users and active players on 67bat
  • Prospective users visiting the platform (guest visitors)
  • Any person who has contacted us

If you disagree with any terms of this Policy, please refrain from using our services and contact the support team.

Section — 02

Data Collection

67bat collects user information through various methods. We only collect information that is necessary for providing services, ensuring security, and complying with applicable laws.

2.1 Information Provided Directly

Information you provide directly during registration or account management:

  • Full name and date of birth
  • Email address and password
  • Mobile number
  • Residential address
  • National ID or passport number (for KYC verification)
  • Payment account details (bKash, Nagad, Rocket number)

2.2 Automatically Collected Information

The following information may be collected automatically when you use our platform:

  • IP address and device identification details
  • Browser type and operating system
  • Session data and login time
  • Gaming activity and betting history
  • Transaction records
  • Information collected through cookies and tracking technologies

2.3 Information Received from Third Parties

In some cases we may receive information from third-party service providers, identity verification services, or payment processors, which is used for account verification or fraud prevention.

Section — 03

Purpose of Data Use

67bat uses the information collected from you for the following purposes:

3.1 Service Delivery and Operations

  • Account creation, verification, and management
  • Managing gaming services and betting activities
  • Processing deposit and withdrawal transactions
  • Providing bonuses and promotional offers
  • Managing the VIP program

3.2 Security and Compliance

  • Identity verification and fraud prevention
  • Compliance with Anti-Money Laundering (AML) regulations
  • Age verification (confirming 21+)
  • Protecting platform security and integrity
  • Account protection and preventing unauthorized access

3.3 Service Improvement and Communication

  • Improving the platform experience
  • Providing customer support
  • Sending important notices and updates
  • Providing responsible gaming information

67bat never sells your personal information to third parties for commercial purposes.

Section — 04

Data Storage and Security

67bat adopts the most advanced technical and organizational security measures to ensure the protection of your personal information.

4.1 Technical Security

  • All data transfers secured through SSL encryption technology
  • Database encryption — data at rest is also protected
  • Firewall and intrusion detection systems
  • Regular security audits and vulnerability testing
  • Two-Factor Authentication option

4.2 Data Retention Period

We retain your information only for as long as necessary:

  • Active account data: for as long as the account remains active
  • Transaction records: for the period required by applicable legal requirements
  • KYC verification documents: for the time required to meet regulatory obligations
  • Closed account data: in accordance with legal and regulatory requirements

4.3 Server Location

Your information is stored in secure data centers. In the case of international data transfers, we ensure that applicable data protection standards are maintained.

67bat ensures fair play as a safe and reliable platform. Our security team monitors your account 24/7.

Section — 05

Sharing Data with Third Parties

67bat does not generally share your personal information with third parties. However, limited information may be shared in specific circumstances:

5.1 Service Provider Partners

We work with trusted third-party service providers to ensure service quality:

  • Payment processors (bKash, Nagad, Rocket) — to complete transactions
  • Identity verification service providers — for the KYC process
  • Game software providers (Pragmatic Play, Evolution Gaming, Spribe, etc.) — for operating gaming services
  • Cybersecurity service providers — for platform protection

All these partners may only use information for the specified purpose and operate under strict confidentiality agreements.

5.2 Legal Obligations

We may be legally required to disclose information in the following cases:

  • Court orders or valid requests from government authorities
  • Cooperation in investigations of money laundering or financial crimes
  • Meeting applicable legal and regulatory requirements

5.3 Business Changes

In the event of a company merger, acquisition, or sale of assets, your information may be transferred. In such situations we will provide you with advance notice.

Section — 06

Cookies Policy

Cookies and similar tracking technologies are used on the 67bat website and platform.

6.1 Types of Cookies

  • Essential Cookies: Required for core platform functionality — session management, login status, security verification
  • Functionality Cookies: Remember your preferences — language settings, layout preferences
  • Analytics Cookies: Help analyze platform usage to improve services

6.2 Cookie Control

You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some platform services to not work properly.

A cookie consent notice is shown when you first visit our platform. Continuing to use our services is taken as consent to the use of cookies.

Section — 07

Your Rights

As a registered user of 67bat, you have the following rights:

7.1 Right to Access Information

You can request to view the personal information stored in your account at any time. We will provide you with a copy of your information within a reasonable time.

7.2 Right to Correct Information

If there are any errors or inaccuracies in your information, you can request a correction through Account Settings or by contacting the support team.

7.3 Right to Delete Information

In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained for a specified period due to legal obligations or ongoing investigations.

7.4 Right to Object to Processing

You may object to certain types of data processing — particularly in relation to marketing communications.

7.5 Right to Data Portability

You may request to receive your information in a structured, machine-readable format.

To exercise these rights, send an email to [email protected] or contact us via 24/7 live chat. We will respond to your request within 30 days.

Section — 08

Account Verification (KYC)

67bat conducts a "Know Your Customer" (KYC) verification process to prevent illegal activities and protect the integrity of the platform.

8.1 When KYC Is Required

  • At the time of new account registration
  • Before withdrawing significant amounts
  • When changing account information
  • In cases of suspected security concerns

8.2 Required Documents

  • Scanned copy of National ID (NID) or passport
  • Proof of current address (utility bill or bank statement)
  • Proof of ownership of payment account

8.3 Protection of KYC Information

All documents and information provided during the KYC process are stored with the highest level of security, and only authorized personnel have access to them. This information is never used for commercial purposes.

Section — 09

Privacy of Minors

67bat strictly refrains from providing services to anyone under the age of 21.

Our platform is intended for adults aged 21 and above only. We do not knowingly collect or store personal information of any minor.

If we become aware that a minor has used our services or that their information is in our possession, we will immediately close that account and delete the associated information.

If you believe a minor is using our platform, please notify the support team immediately.

Section — 10

Policy Changes

67bat reserves the right to modify or update this privacy policy from time to time. In the event of changes:

  • The updated policy will be published on this page and the "Last Updated" date at the top of the page will be changed
  • For significant changes, a notice will be sent by email to registered users
  • Continued use of the platform after changes take effect will be considered acceptance of the new policy

We advise you to review this privacy policy regularly, especially when any changes are made to our services.

Contact

Privacy-Related Contact

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our dedicated team is always ready to assist you.

Live Chat: 24/7 support available in Bengali
Response time: typically within 30 days (for complex requests)
Language: Bengali and English communications are accepted